ADMN 1308 - Office Procedures

3 sem hrs cr

This course will have the student learn job functions that are common to most offices including scheduling appointments, processing incoming/outgoing communications and using telecommunications systems/services to accomplish tasks and follow procedures. The course is designed to teach problem solving and creative thinking from the perspective of an administrative office manager while maintaining the principles of human relations, ethics and legal perspectives.

This course may include proctored exams which must be completed on campus or at an instructor approved proctoring center which may require additional costs to the student. Please consult your instructor for additional details.

Transfer (UT) or Non-Transfer Course (UN): UN

By the end of the course, students will be able to…

• understand the changing office to include office support function, telecommuting, and workplace ethics.
• develop professional skills to include technical skills, basic knowledge, and critical thinking skills.
• develop skills in time management and office organization.
• develop professionalism in using communications/telecommunications techniques.
• process traditional and electronic mail.
• demonstrate management of paper and electronic records.
• understand banking and accounting procedures in an office environment.
• understand the process of scheduling appointments and receiving visitors.
• develop skills in making travel arrangements, and planning meetings and conferences.
• develop skills for presentations and for future professional advancement.
• understand professional requirements for working in a medical office
• understand professional requirements for working in a legal office.

Course Objectives

• To gain knowledge of Office Procedures in the business office