Mar 28, 2024  
2017-2018 Catalog & Student Handbook 
    
2017-2018 Catalog & Student Handbook Archived Catalog

BUSN 1350 - Sales and Service

3 sem hrs cr

This course is an introduction to the fundamentals of customer service and selling. Topics may include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies, and cultivating repeat business through service.

Formerly: BUS 2400